contact the helpdesk
Please feel free and contact our helpdesk at if you encounter any problems.

Please note this password reset is intended only for QBiC provided accounts. If you are using your University account (provided by the Zentrum für Datenverarbeitung) to login into the QBiC portal, please visit instead.

You should have received a secret code at the email address associated with your account which needs to be entered in the form below. If you didn't or you want to request a new one, please contact us at Please keep in mind that this secret will be valid only for a short period of time, you can check the expiry date in the email you received the secret with. The secret is not your current password.

The username is the one you provide for your portal login (e.g., "qbcts09").